This training is based on Giuseppe’s experience running over 100 online mediation simulations with mediators from 30 countries, and mediating online workplace disputes for the United States Postal Service.
You will learn:
- What makes online mediation similar to – and different from – face-to-face mediation
- Live DEMO of online mediation with info sharing (pictures, documents and video); annotation; and online whiteboard
- 3 benefits of online mediation
- What you need to do before an online mediation begins
- Which cases are suitable for online mediation
- How to integrate online and face-to-face mediation
- Mediation skills/experience and technology
- 15 criteria for choosing a video conferencing software for your online mediation practice (and why Skype is not the best choice)
- Q&A session
Virtual Mediation Lab Training in Online Mediation
Learn more about our training in online mediation for mediation centers, ADR organizations and individual mediators.